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A training session exploring listening and facilitation skills for People's Assemblies. This session will be a mixture of theory, interactive activities and reflection. Together we will explore de-escalation and redirection techniques, including role-playing responses to difficult behaviours.

NHS Training. The session has been designed to help church staff and volunteers feel more confident when supporting people who may be going through complex mental health and social challenges.
Together we will think about some of the struggles people can face, how different parts of someone’s life can affect each other, and how we can respond with care while still looking after ourselves.
The session will also explore setting healthy boundaries, calming tense situations, and will include a simple case study to make the learning practical and relevant to everyday church life.